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TrustFord

The brief...

At the world’s largest dedicated Ford dealer, everyone needs to be on the same page.

TrustFord is a Sunday Times Best Company to Work For with an overarching ethos centred on customer and colleague satisfaction that guides the whole organisation.

But without a clear visual demonstration of what that means the proposition was not going to be easy for employees to grasp what was required of them. HR Director Sharon Ashcroft explained “We gave SGA the challenge of interpreting both positive and negative behaviours in a short film which would bring to life exactly what our employees need to do – in a way which would hit home at every level of the organisation.”

TrustFord had a clear vision of what they wanted to achieve but bringing that to life in a wholly credible way required careful preparation. Having defined a storyline with all the representative roles employees could relate to carefully included we knew that casting was critical. We were adamant we wanted a natural look and feel, so where better to begin than with actors, many of whom have genuine life experience in many of the roles they portrayed? 

The Results

The film was shot over a three-day period within a fully working dealership. So natural were some of the cast that they were often mistaken by customers as genuine employees. The co-operation of the TrustFord teams made the shoot relatively easy and a pleasure for us to be on site.

“Our internal communication of this PPA initiative has been transformed by this great film which cleverly makes an impact every time it is shown, because of the attention to detail and the quality which SGA was able to provide.”

HR Director, trustford
Testimonials
Green King
They are good at working around issues, and attention to detail – getting under the skin and thinking of everything.
Greene King
They listen to our needs and tailor their service to us making it a very personal experience. Nothing has been too much trouble as they prove very flexible in all situations to find the right solution for us.
TrustFord
Sunny ChavdaSunny Chavda
16:15 17 Jan 22
Our business required a series of 8 videos to help market our Automotive Video Apps. Being a young business, we needed good quality videos at an affordable price. Many people can create videos but I was particularly impressed with the planning that went into the pre-shooting process. He listened to our needs, created scripts, found the perfect presenter and created amazing videos! Simon communicated clearly to ensure we were on the same page throughout the journey and his enthusiasm in helping me and my business is appreciated. If you want a personable, warm, professional company to showcase your products/services then please consider Simon and his team. It was an absolute pleasure working with you!
Rob GlenRob Glen
09:17 20 Jan 21
We needed to put together a 10 min video for a conference presentation at short notice. Simon was extremely helpful with lots of advice and tips to make it interesting and good quality. There was lots of back and forward discussion as we worked out the best approach, but everything was done to plan and I was very pleased with the final result.
Katrin HulmeKatrin Hulme
20:31 19 Jan 21
We worked with SGA to create an information and testimonial video for our digital health product. Really professional, responsive and helpful, which was very much appreciated on a tight deadline. Would thoroughly recommend.
Becky PaulBecky Paul
13:48 09 Jun 19
Would highly recommend SGA after they produced a highlight-reel video of a conference I co-ordinated. Great to work with and great video content.
SamEveryMusicSamEveryMusic
09:47 29 Mar 19
Simon and his team were absolutely fantastic when the filmed some promo footage of my bands live music show. They were efficient, professional and the final product looked incredible. Would HIGHLY recommend.
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    Contact details
    Simon Greene Associates Limited | South Suffolk Business Centre | Sudbury | Suffolk | CO10 2ZX
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